1. Business policy
a.) Type of business that is selling products /plan of the building
For business types that sell products/building plans/details as follows:
• Delivery of building plans via email only within 1-2 business days when ordering and Make payment/confirm slip.
payment confirmation, such as
Hello XXX
I have purchased houses and resorts.
Product code: HH-XXX
Date: XX/XX/ XXXX
name:
address:
Phone number:
If there is an item to edit the plan, it must not exceed the number of square meters ordered. And it will take 7 working days to edit and then send the work again. Or steps to take in the case of not receiving the product or receiving the product late, send an e-mail with the confirmation slip again. To know more clearly about delivery information, you can use the Order number received after ordering to inquire via INLINE during business hours 9:00 a.m. – 5:00 p.m. Contact channels are as follows:
Line: @INLINE Email : inlinerdesign@gmail.com or call 094-959-8228
• Order cancellation. Orders can only be canceled within 24 hours. and cannot cancel the purchase When the product plan has been sent
• Returns are non-refundable. We reserve the right to refund in all cases.
b.) For the type of business that is a service / knock-down house
Service business type knock down house Clarify the details as follows
• Delivery: Knockdown house items are delivered by truck/crane only, within 15 working days upon order and payment/confirmation slip. If there is a revised item, the design design must not exceed the number of square meters specified by the design ordered. And it will take 7 working days to edit the design and then send the work again. or procedures in the event that the product is not received or the product is delayed
to know the delivery information more clearly You can bring the Order number received after ordering. Inquire via INLINE during business hours 09.00 – 17.00, the following contact channels:
Line: @INLINE Email : inlinerdesign@gmail.com or call 094-959-8228
• Termination of service Clarify the cases The service can only be canceled within 24 hours. Reservations or customers wishing to cancel must be notified within 24 hours only. will be able to request a refund Refund conditions Refunds can only be made through the payment method, within 30 days.
• Refund: Customers can request a refund if the order is less than 24 hours or in the event that it is non-refundable. After more than 24 hours, the store reserves the right to refund in all cases.
Note: The above policies can be modified as appropriate for the type of business. We reserve the right to change
2. Privacy policy
• Inline Design Co., Ltd. Co., Ltd. is aware of the importance of personal data protection. And I am very pleased that you are interested in using our services. Therefore, the Company has created this Privacy Policy to apply to the owners of personal data who use the service, do transactions or participate in any activities. It covers the products and services of the Company’s affiliates, including websites, social media (Social Media) and other channels in the future, with rules, mechanisms, regulatory measures. and the management of personal data in accordance with the Personal Data Protection Act B.E. 2019. We may amend this policy from time to time. You can find the revised terms and conditions of this policy through our website. This policy was last revised and effective as of January 13, 2022.
1. Personal data we collect
Personal information that we do not collect credit and debit card information for customers.
The company will collect personal information that you have entered. with a purpose Scope and use of lawful methods All personal data (e.g. name, email address, telephone) must be subject to the consent of the subject of that personal data. The collection will be done only as necessary for the operation under the objectives of the company. In this regard, the Company will proceed to allow the data subject to acknowledge and give consent electronically. or according to the method of the company
The company does not collect any additional information after you have completed the transaction. Both in the form of individuals and juristic persons to best support your use and experience.
2. Processing of personal data
We will process your personal data to provide the services you have applied for, requested, and to provide the most efficient service. Your information will be used for the following purposes.
A. To create and manage user accounts
B. to deliver goods or services
C. to improve products, services or user experience
D. For internal management of the company
E. For marketing and promotional purposes
F. For after sales service
G. to collect recommendations
H. to pay for goods or services
I. to comply with the Terms and Conditions
J. to comply with laws and regulations of government agencies
3. Methods for keeping personal information and security
We will maintain the security of your personal information in accordance with the principles of confidentiality. completeness and ready-to-use condition In order to prevent loss, access, use, alteration, correction or disclosure, we will also put in place security measures for personal data. which covers management preventive measures Technical precautions and physical protective measures regarding access to or control of the use of personal information
4. Disclosure of personal information
We may disclose your personal information to others under your consent or as permitted by law, and may disclose your personal information within the company to the extent necessary to improve and develop our products or services. We may collect internal information for products or services under this policy for the greater benefit of you and others.
5. Rights of the Personal Data Subject
A. Withdrawal of Consent : You have the right to withdraw your consent to the collection, use or disclosure of your personal information.
B. Requesting access to personal data : You can request access. Obtain a copy of your personal information. or request to disclose the acquisition of personal information
C. Electronic Receipt and Transfer : You have the right to receive information provided to the Company in electronic form. and has the right to transfer your information for use in the services of others.
D. Objection to Collection, Use or Disclosure of Personal Information : You have the right to object to the collection, use or disclosure of information about you.
E. Request for deletion or change of personal data status : You can request deletion or destruction. or turn your personal information into non-personally identifiable information.
F. Request to Suspend Processing of Personal Data: You may request that the Company temporarily or permanently suspend the processing of all or part of your Personal Data.
G. Correction of personal data : You can request corrections. or change your personal information In the event that your personal information is inaccurate and keep your information up to date
H. Complaints : You have the right to complain to the relevant government agencies. In the event that you believe that the Company’s collection, use or disclosure of personal information violates or fails to comply with the Personal Data Protection Act B.E. 2562
6. Contact details
If you would like to inquire about this privacy policy Including requesting to exercise various rights, you can contact us or our Personal Data Protection Officer as follows:
Inline Design Company Limited
111 Moo 2 Kaewsaen, Nabon District, Nakhon Si Thammarat Province 80220
Email : inlinerdesign@gmail.com
Phone number : 094-959-8228
